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Engage, respond and convert in real time, with DDM Cloud, the future of direct mail campaign management. Launch campaigns at the press of a button, analyse response rates and campaign performance in real time, and engage your customers instantly, all from one cloud-based platform.
SMS and email
Real-Time Campaign Management
DDM Cloud is the headquarters for your campaign, with all the tools you need to respond to your customer’s responses immediately.
Update your campaign in real time, with easy-to-use, flexible workflows, and manage your campaign’s triggers for agile, data-driven marketing.
Instant Multichannel Engagement
Don’t let customers slip through the net – follow up on your campaigns
with instant engagement through texts, emails and telephone calls.
Connect SMS and email APIs or build bespoke messaging for instant communication with your customers, and create trigger-based messages set to automatically send when your customers push a button or open a campaign.
Live Analysis and Updates
DDM Cloud’s client portal makes your customers an open book, with real-time updates on open rates and engagement.
Drill down into the details, with live graphs showing you exactly how your campaign is doing. View your campaign’s results by batch, time, location and more, with simple but powerful status updates showing you the full picture at a glance.
Keep Your Campaign Data Completely Secure
DDM Cloud is built on a high availability infrastructure, with customer data stored in an encrypted database that can only be accessed by the DDM Cloud workflow engine. At the end of each campaign all customer data is deleted from the server, ensuring each campaign remains completely secure.
Role-based permissions for your team
Encrypted data hosted on a private server
Secure data upload and storage