The future of direct mail is here: meet Digital Direct Mail, or DDM for short.

Seamlessly blending cutting-edge technology and direct marketing’s tried and tested, tangible appeal, DDM
delivers record response rates, industry-leading conversion rates, and unbeatable returns on investment.

The average direct mail
response rate is 4.4%

With DDM, our clients are recording
response rates of 48%

Source: Direct Marketing Association (DMA)

How Does DDM Work?

To your customers, DDM might seem like magic.

How it works is simple: Within each DDM pack is a button or trigger that can be pressed. Press the button and hey presto! More information, like a text message or an email, is sent to your customer instantly.
It’s wireless, instantaneous, and it works from anywhere in the United Kingdom. There’s no Bluetooth, Wi-Fi or app download required – DDM works by using the Internet of Things, the same network your smart meter or your smart fridge use.

DDM Cloud


DDM Cloud is your platform, built to be adaptable and fully integratable with a wide range of push notification capabilities and broad API’s. DDM Cloud can be utilised to deliver direct multichannel communications or simply trigger alerts and notifications into existing client MIS systems and marketing structures. Utilise the cloud for as little or as much as works for your campaign, cloud is all about supporting you and your campaigns.

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Secure Upload

Upload data securely and
instantly allocate
personalised packs.

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Coverage Checker

Instantly check records are
eligible to receive DDM

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Digital Engagement

Connect SMS API’s or
build bespoke SMS

Digital Engagement image

Digital Engagement

Connect Email API’s or
build bespoke Email

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Real Time

Manage devices and
marketing triggers in Real Time.

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Launch campaigns and sub
batches at the press of a

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Manage and analyse device
performance in Real Time.

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View full campaign
performance and response
rates in Real Time.

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Flexible Workflows

Amend and develop
messaging tools in Real Time.

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Monitor and analyse
returns performance.

Make Your Customers Feel Loved

What’s the secret behind DDM’s unrivalled response rates? We could spend all day giving you statistics and research, but we think it all boils down to this: making your customers feel loved.

It’s a seamless, easy way for your customers to say yes to you… and the best part is, it’s easy for you too, thanks to our end-to-end design to delivery service, with complete support from the start to the very end of your campaign.